Privacy Policy

This website blume-living.com is owned and operated by Tamarisk Concepts Limited.

This privacy policy sets out how Blume-Living.com collects, uses and protects any information that you give us when you visit or use this website, including any information you may provide when you use our service or contact us via our website form. We are committed to protecting your privacy, and securing the personal data that you provide.

What information do we collect from you?

When you visit the website, we collect certain information about your device, your interaction with the website, and information necessary to process your product orders. We may also collect additional information if you contact us for customer support.

“Technical Information” we collect from you includes: version of web browser, IP address, cookie information, device equipment, operating system, date.time stamp, what sites or products you view, search terms and how you interact with the site.

“Order Information” we collect from you includes: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number)

How do we collect your data?

We collect your data either in person, via our online forms, quotation forms request resources to be sent to you, various third parties or give us feedback/reviews.

Why do we collect data from you?

The purpose of collection includes:

  • loading the site accurately for you, and to perform analytics on website usage to optimize our site
  • to provide products or services to you to fulfil our order,
  • to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations
  • to provide you with information or advertising relating to our products or services.
  • to answer your questions and enquiries

Where will information be held?

We share your Personal Information with service providers to help us provide our services and fulfull our contracts with you, as described above. E.g. We use WooCommerce to power our online store. We may use your Personal Information to comply with applicable laws and regulations, or other lawful requests for information we receive, or to otherwise protect our rights.

Your information is held on our servers hosted by us and our Internet Service Providers. Blume Living is committed to ensuring that your information is as secure as possible. However, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

We will do our best to protect your personal data by keeping up to date with the latest industry and technical standards.

How long will you hold my information for?

We are required by law to hold your information for as long as necessary to fulfil the purposes we collected it for, including legal, accounting or reporting requirements.

Blume Living determines the appropriate retention period of personal data based on the nature, data sensitivity and the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes.

We will use our best endeavours to ensure that your personal data is maintained and up to date. However, it is your responsibility to notify us of any information change and we will update or delete your personal data accordingly.

Your rights

You have the right:
to request a copy of the information that we hold for you
to amend your personal data.
to remove your data and be erased.
to restrict the processing of your data.

Cookies

What are cookies?

Cookies are small text files that are stored on your computer or mobile device or embedded in our Website, that allow us to identify you and track your use of this website.

Cookies are required to collect information, enable features on our website to work and to improve our service.

How do I turn cookies off?

If you wish, you can disable cookies on your computer by changing the settings in the preference or options menu in your browser and delete all cookies currently stored on your computer.

If you choose to disable cookies, this may prevent websites that you visit from working properly including this one.

Links to other websites

Our website may contain links to other websites. If you click on a third-party link, do note that these external sites are not operated by us and that we do not have any control over other websites. Therefore, we strongly advise you to review the Privacy Policy of these websites.

What if I do not agree with this Privacy Policy?

If you do not agree to our use of your data in the manner outlined in the Policy, please do not submit any personal data to us and you may contact

Blume Living may revise this policy from time to time without notice. You are advised to check this privacy policy from time to time to ensure that you are happy with any changes.

Contact

For more information about our privacy or if you have questions, please contact us by our contact form or by mail using the details provided below:
4B Harvest Building, 29-35 Wing Kut Street, Central, Hong Kong.

Last updated: 15th January, 2021.